Insights on workforce planning, job mapping, and community technology leadership

Capabilities and Their Development

Capabilities and Their Development

Capabilities represent the developed and inherent characteristics of people to get things done. Understanding how they develop is key to workforce planning.

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Customer Value and the Value Chain

Customer value and purpose are two sides of the same coin. The value chain describes the full range of business functions and how they create customer value.

The Executive Function: Three Essential Elements

The Executive Function: Three Essential Elements

The executive function aligns activities and resources with values. Three essential elements define effective organizational leadership.

How (and Why) to Plan Workforce 2

How (and Why) to Plan Workforce 2

Everyone should plan workforce to get the capabilities you need to succeed. It leads to more effective organizations with better paid individuals.

Do You Plan Your Workforce?

Do You Plan Your Workforce?

Everyone who works is part of the workforce. Workforce planning impacts every one of us, yet most organizations don't do it.

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Why Everyone Should Do Workforce Planning

Every organization should implement workforce planning. Personnel represent critical organizational assets, and strategic resource allocation is essential.

Mapping Jobs to Close the Skills Gap

Mapping Jobs to Close the Skills Gap

Job-mapping is an innovative methodology for forecasting workforce demands with input from people directly involved in the work.

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On Smartness

Multiple forms of smartness exist in today's economy. Smart behavior considers, enables, and supports others.

Job Mapping

Job Mapping

In an era of rapid changes in business and technology, having the right skills in the right place at the right time is essential.